Happy Clients
Your One-Stop Solution Project Management Guide
ProlificXM uses real-time data to map your customer journey, from initial spark to brand loyalty
Our Features
The process of monitoring every interaction the customers experience with an organization.
Employees’ observations and perceptions about their employment at an organization
Explore your institutions by getting the opinion of teachers, staff, students, and parents.
Figure out what everyone experienced at your event and what you can do to improve it.
Why Choose Us?
Real-time data for customer journey mapping
Brand health and competitor tracking
Deep market insights for strategic decisions
Data-driven approach to exceptional customer experiences
Leverage ProlificXM’s expertise to maximize your ROI
Continuous innovation with ProlificXM’s commitment to cutting-edge features
Most Advanced Experience Management & Survey Software
Map your customer journey
ProlificXM discloses insights into potential customers & employee experiences—actionable insights fuel growth & engagement across your entire organization. It's time to stop surviving and start thriving.
See how ProlificXM tracks the customer journey!
Improve Customer Satisfaction
CSAT (Customer Satisfaction Score) measures how well your products or services meet customer expectations. However individual customer experiences can vary significantly. ProlificXM pinpoints the ‘why’ behind the customer dissatisfaction. We can solve the problems and build lasting loyalty by understanding what frustrates customers.
Measure your net promoter score (NPS)
NPS (Net Promoter Score) goes beyond satisfaction. It gauges customer loyalty and predicts future growth. A key metric for successful customer experience programs. After all, happy customers become promoters.