Track & Analyze Customer Journey
Every purchase starts with awareness. ProlificXM tracks down customers’ activity and provides great experiences turning customers into loyal advocates. It boosts your business as well.
Improve Customer Satisfaction
ProlificXM focuses on achieving excellence while decreasing the satisfaction gaps. It gathers insights and addresses satisfaction gaps. Happy customers are your best business strategy.
Measure Customer Effort Score
A high customer effort score (CES) means frustrated customers. It can damage your business. ProlificXM minimizes the effort required for customers to interact with you. ProlificXM solves higher CES, holds loyal customers, and increases business success.
Net Promoter Score (NPS)
NPS means customer experience by measuring their likelihood to recommend your product/service. Happy customers buy again and advocate, boosting growth. ProlificXM’s NPS helps to identify areas for improvement and predict future success.
